ARBITRALEX PROFESSIONAL CORPORATION
Privacy Notice

Protecting your privacy is important to ArbitraLex Professional Corporation (“ArbitraLex”). This Privacy Notice explains how ArbitraLex collects, uses, and discloses personal information that you may provide while using the ArbitraLex website (the “Website”).

By using the Website, you signify your consent to the collection, use, and disclosure of your personal information in accordance with this Privacy Notice. If you disagree with this Privacy Notice, please do not use the Website. Express consent can be given orally, electronically, or in writing. Implied consent is consent that can reasonably be inferred from your action or inaction. For example, when you provide us with personal information through the Website, we will assume your consent to the collection, use, and disclosure of your personal information for the purposes identified in this Privacy Notice.

If you provide ArbitraLex with personal information of another individual, you represent that you have obtained all necessary authority and consents from such person to enable us to collect, use, and disclose such personal information for the purposes set out in this Privacy Notice.

1. Information Automatically Collected

Non-Identifiable Information

Like many websites, the Website automatically collects certain non-identifiable information about Website users. This may include the Internet Protocol (IP) address of your computer, the IP address of your Internet Service Provider, the date and time you access the Website, the website from which you linked to the Website, the operating system you are using, the pages of the Website you visit, and the materials you view or download from the Website.

This non-identifiable information is used for Website administration, to analyze trends, to track user movements on the Website, and to improve the Website. Your non-identifiable information may be aggregated with data from other users and may be disclosed to third parties in aggregate form.

Cookies

The Website uses “cookies,” which are small data files that are stored on your computer when you visit the Website. Cookies help enhance your experience by allowing the Website to recognize your computer on future visits and to maintain specific preferences or settings.

You may choose to decline cookies through your browser settings, but doing so may affect your ability to use certain features of the Website.

Google Analytics

The Website uses Google Analytics, a web analytics service provided by Google Inc., to collect information about how visitors use the Website. Google Analytics uses cookies to collect information in an anonymous form, including the number of visitors to the Website, the pages they visit, and how long they spend on each page.

ArbitraLex uses this information to analyze Website traffic and to improve the Website. The information collected by Google Analytics is transmitted to and stored by Google on servers that may be located outside of Canada.

By using the Website, you consent to the processing of data about you by Google in the manner and for the purposes described in this Privacy Notice. If you wish to opt out of Google Analytics, you may do so by installing the Google Analytics Opt-out Browser Add-on available at: https://tools.google.com/dlpage/gaoptout

2. Personal Information You Provide

Contact Forms and Inquiries

When you contact ArbitraLex through the Website’s contact form or by email, you may be asked to provide personal information such as your name, email address, telephone number, and details about your inquiry. ArbitraLex collects this information for the purposes of responding to your inquiry, communicating with you, and considering whether to establish a client relationship.

Please note that information submitted through the Website’s contact form or by email is not secure and should not be considered confidential. Do not submit confidential information or sensitive details about your legal matter through the contact form or by email unless you are already a client of ArbitraLex with a signed retainer agreement.

Newsletter and Updates

ArbitraLex may offer a newsletter or email updates about legal developments, firm news, and other matters that may be of interest. If you choose to subscribe to such communications, you will be asked to provide your email address and possibly other contact information.

By subscribing, you consent to receiving these communications from ArbitraLex. You may unsubscribe or opt out of receiving such communications at any time by following the unsubscribe instructions included in each email or by contacting ArbitraLex directly.

3. Use of Your Personal Information

ArbitraLex may use your personal information for the following purposes:

(a) To respond to your inquiries and communicate with you;

(b) To consider whether to establish a client relationship with you;

(c) To provide you with information about ArbitraLex’s services;

(d) To send you newsletters, legal updates, or other communications that you have requested or that we believe may be of interest to you;

(e) To understand and respond to your needs and preferences, and to conduct surveys or research;

(f) To develop and manage our knowledge management systems and databases;

(g) To improve the Website and the services offered by ArbitraLex;

(h) To detect and protect against fraud, security threats, and other illegal activity;

(i) To comply with legal or regulatory obligations; and

(j) For any other purpose to which you have consented.

If you become a client of ArbitraLex, personal information may be shared with third parties as necessary to provide legal services, including with opposing parties, their counsel, experts, witnesses, courts, and other parties involved in legal proceedings, subject to our professional and ethical obligations regarding confidentiality and solicitor-client privilege.

4. Disclosure of Your Personal Information

ArbitraLex will not sell, rent, or trade your personal information to third parties. ArbitraLex may disclose your personal information in the following circumstances:

(a) With your consent;

(b) To service providers or contractors who assist ArbitraLex with Website operations, communications, or business functions, provided such parties agree to keep the information confidential;

(c) If required by law, court order, subpoena, or other legal process;

(d) To a government institution that has asserted lawful authority to obtain the information, or where ArbitraLex has reasonable grounds to believe the information could be useful in the investigation of unlawful activity;

(e) To protect the rights, property, or safety of ArbitraLex, its clients, or others; or

(f) As otherwise permitted or required by applicable law.

ArbitraLex may use or disclose your personal information without your knowledge or consent where permitted or required by applicable law, regulation, or by the rules of professional conduct governing the legal profession.

5. Storage and Security of Your Information

ArbitraLex endeavors to safeguard your personal information using methods appropriate to its sensitivity. However, no data transmitted over the Internet is ever 100% secure. As a result, ArbitraLex does not represent, warrant, or guarantee that personal information will be protected against loss, misuse, interception, or alteration, and does not accept any liability for personal information submitted to us via the Internet.

While ArbitraLex strives to use commercially acceptable means to protect your personal information, it cannot guarantee absolute security. As the security of your personal information is important to us, please advise ArbitraLex immediately of any incident involving the loss of or unauthorized access to or disclosure of personal information that is in our custody or control.

Your personal information may be stored and processed in Canada, the United States, or other jurisdictions where ArbitraLex or its service providers maintain facilities. By using the Website and providing your personal information, you consent to the transfer of your information to these jurisdictions, which may have different data protection laws than those in your jurisdiction. Your information may be disclosed in response to valid demands or requests from governments, regulators, courts, and law enforcement authorities in those jurisdictions.

6. Access to Your Personal Information

You have the right to request access to the personal information that ArbitraLex holds about you. You may also request corrections to any inaccurate or incomplete personal information.

To request access to your personal information or to make corrections, please contact ArbitraLex using the contact information provided below. ArbitraLex will respond to your request within a reasonable time and in accordance with applicable privacy laws.

7. Withdrawal of Consent

You may withdraw your consent to the collection, use, or disclosure of your personal information at any time, subject to legal or contractual restrictions and reasonable notice. To withdraw your consent, please contact ArbitraLex using the contact information provided below.

Please note that if you withdraw your consent to specific uses of your personal information, ArbitraLex may not be able to provide you with certain services or respond to your inquiries.

If you have subscribed to receive newsletters or email updates, you may opt out at any time by following the unsubscribe instructions in those communications.

8. Retention of Personal Information

ArbitraLex will retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, to comply with legal obligations, to resolve disputes, and to enforce agreements.

9. Links to Third-Party Websites

The Website may contain links to third-party websites, including social media platforms such as LinkedIn. These third-party websites are not under the control of ArbitraLex, and ArbitraLex is not responsible for their privacy practices or content.

When you click on a link to a third-party website, you will be subject to that website’s privacy policy and terms of use. ArbitraLex encourages you to review the privacy policies of any third-party websites you visit.

10. Changes to This Privacy Notice

ArbitraLex reserves the right to modify, amend, or update this Privacy Notice at any time without prior notice. Any changes will be effective immediately upon posting on the Website. Your continued use of the Website after any changes have been posted constitutes your acceptance of the modified Privacy Notice.

ArbitraLex encourages you to review this Privacy Notice periodically to stay informed about how your personal information is being protected.

11. Questions or Concerns

If you have any questions, concerns, or complaints about this Privacy Notice or about ArbitraLex’s handling of your personal information, please contact:

ArbitraLex Professional Corporation

Email: info@arbitralexlegal.com

Last Updated: January 2026